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Pawsync collaborates with FedEx, UPS, DHL, and USPS to guarantee dependable delivery. Should three delivery attempts fail, the package will be returned. For order cancellations, Pawsync's customer support is available for assistance until 2:00 pm PSTPDT on the day the order was made. Expedited shipping and pickup options are not provided by the brand.
Returns are accepted by Pawsync within a 30-day window post-delivery, on the condition that the items remain in their original state and are presented with a purchase receipt. Products that exhibit excessive wear, have been used, modified, or display indications of deliberate harm, do not qualify for return. Regarding returns beyond this timeframe, customers are advised to consult the Limited Warranty guidelines. In cases where acquisitions were made through channels other than Pawsync.com or a certified vendor, the return policies of the respective seller apply.
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