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Paw.com provides complimentary shipping for orders exceeding $120 USD post-discounts, prior to shipping and tax, to the contiguous United States. This offer does not extend to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands. Shipping fees for other US locations are determined by the customer's specific area. International shoppers will be presented with a shipping cost along with any applicable taxes and duties during the checkout process, based on their delivery address. Typically, Paw.com processes orders within 48 hours, utilizing reliable carriers like DHL, UPS, USPS, FedEx, OnTrac, and Amazon Shipping to guarantee prompt delivery.
Paw.com guarantees that return policies are applicable solely to items bought directly from the brand. Prior to processing a return, Paw.com might ask for images of the goods. It is crucial to understand that returns cannot be processed beyond 30 days. Every bed from Paw.com is backed by a no-flat foam warranty; should the foam ever flatten, customers can contact support@paw.com for help. Refunds will be credited to the original payment method. Wholesale purchases are considered final and are not eligible for returns.
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