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Patricks, based in MI, US, requests a 2-3 day window to handle each order. For US-based clients, the brand provides Express Shipping within 1-3 business days for $20, and Standard Shipping in 3-5 business days for $10; free shipping is available for orders exceeding $80. In Canada, delivery takes 2-7 business days with a $20 charge. For Asian and other international customers, shipment times range from 3-10 business days, with a cost of $40. Patricks recommends adding 2-3 business days for deliveries to non-metro areas.
Patricks invites customers to contact them via email at concierge@patricks.com.au within 30 days of purchase for any returns, kindly specifying the reason. Upon receiving the returned items, the brand will process refunds within 7 days. It is crucial to understand that the initial shipping and processing fees will be subtracted from the refund. Refunds are credited using the original payment method. This 30-day return policy applies solely to products bought directly from Patricks' website; for items purchased from other retailers, their respective policies apply.
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