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Patrick James welcomes returns or exchanges up to 90 days from the date of purchase for a complete refund. To ensure a full refund via the original payment method, the original sales receipt must be provided. In cases where the receipt is unavailable, customers will be offered store credit and may qualify for the sale price if the item was previously discounted. The brand does not accept returns for items that have been worn, altered, or are older than 90 days. For the convenience of customers, items purchased in-store can be returned to any Patrick James retail location. The Returns Department is situated at 2625 North Berkeley Lake Road NW, Suite 100, Duluth, GA 30096.
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