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Naturecan places a high priority on achieving customer satisfaction, providing a 30-day guarantee that allows for the return of items for either a refund or a replacement. In cases where the item is undamaged, shipping costs are not refundable. However, if the product is damaged and reported within five days, a full refund or replacement will be provided by the brand. Furthermore, there is a 14-day return policy for unused items that remain in their original condition and packaging. It is advisable to reach out to Naturecan's customer service before initiating any returns.
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