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Orders placed with OLOFLY before noon PST, from Monday to Friday, are dispatched on the same day. Shipments after this time will be processed the next business day. The brand extends complimentary shipping for USA orders exceeding $75, with deliveries anticipated within 5 to 9 working days. For those not meeting the free shipping criteria, various alternative shipping methods are available.
In the event that defective or faulty items are received, it is requested that the support team at OLOFLY be notified within 48 hours of delivery. A replacement will be provided by the brand free of charge. Should it be necessary to return the package, a prepaid shipping label might be supplied by OLOFLY. For further assistance, customers are encouraged to contact the brand's support team by sending an email to support@olofly.com.
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