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OLEADA provides complimentary shipping for orders exceeding $145 USD in the United States, with the exception of Alaska and Hawaii, where a fixed fee of $25 USD is charged for orders under $145 USD. A flat rate of $35 USD is applied to customers in Alaska, Hawaii, and US APOFPO addresses. In Hong Kong, Singapore, Malaysia, and the Philippines, free shipping is available for orders over $145 USD, while those below this amount incur a $25 USD charge. For Australia and New Zealand, the flat rate is set at $40 USD. Typically, in-stock items are dispatched within 5 business days, and upon shipment, a confirmation email containing a tracking number is sent to the customer. Customs duties and taxes are the responsibility of the recipient.
Should you find yourself less than fully content, OLEADA welcomes your request to hello@oleadanyc.com within a 14-30 day period post-delivery, with the understanding that this timeframe might differ. It is essential to include the order number in the email subject line. The brand requests that all returned items be in pristine condition, complete with all tags and in their original packaging. Please be aware that sale and personalized orders are final and cannot be returned. For customers in the US (excluding Alaska and Hawaii), Hong Kong, Singapore, Malaysia, and the Philippines, return shipping is complimentary. A $30 USD fee is applicable for those in Alaska and Hawaii, while customers from other regions will be responsible for return shipping expenses.
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One of today's top OLEADA deals: 20% Off on Selected Items.