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Grateful Earth Coffee guarantees that U.S. shipments are dispatched through FedEx, UPS, or DHL, with an expected delivery of 5 business days post-processing. Two-day shipping is also available. Shipping options may vary by location. The brand delivers to the U.S., Canada, and offers global wholesale shipping.
Grateful Earth Coffee welcomes the return of unopened items in their original packaging. For products that have been opened, customers are encouraged to contact the brand via email at help@grateful-earth.com. It is requested that all returns be received by the warehouse within 45 days from the date of purchase. To facilitate a smooth return process, it is essential to communicate with Grateful Earth Coffee beforehand; otherwise, there may be delays or the potential for no refund. In instances where a product is defective, a full refund or exchange is offered. If a package is rejected due to damage, return shipping costs will not be charged. For other returns, however, a 3% processing fee and return shipping fees may apply.
Mastercard, Visa, American Express, JCB, Discover, PayPal, Stripe
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