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Nimble aims to inform all customers that when returning items, the individual sending back the product must bear the shipping expenses. The brand does not provide a refund for these costs, making it essential to consider this point before starting the return process.
Nimble places a high value on ensuring a seamless and trouble-free return experience. Returns must be initiated within 7 days from the date of receipt. The items need to be in their original packaging and in an as-new condition; otherwise, they will not qualify for a return. This 7-day period applies whether you are looking for a refund, an exchange, or store credit. It is important to note that the majority of products can only be returned if they were damaged, misprinted, or unprinted during the printing process. To start the return process, kindly email support@nimblemerch.com to request an RMA (Return Merchandise Authorization) number. Ensure this number is clearly marked on the exterior of the return package.
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