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Nature's Way provides its offerings solely to inhabitants of the 50 United States and the District of Columbia, featuring complimentary ground shipping for purchases exceeding $35. Owing to state regulations, certain products might be unavailable in specific states. Additionally, delivery to P.O. Box addresses or military bases is not supported by the brand.
Nature's Way places a high priority on ensuring customer satisfaction, but returns are only accepted in cases of confirmed shipment discrepancies (OS&D) or quality issues. The brand does not offer credits or accept returns for non-defective items, such as those that have been discontinued by the vendor or customer, underperform, are overstocked, have a short shelf life, have expired, or are out-of-date. Any shipping discrepancies must be reported at the time of delivery or within five business days to the designated facility. Claims made more than five business days after receipt will be deemed invalid by Nature's Way. For further assistance and documentation, customers can contact Customer Care at 1-800-225-9245 or NWCare@NaturesWay.com.
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