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Nature's Jewelry upholds a commitment to customer satisfaction, ensuring that every purchase is backed by a 100% guarantee. Should an exchange or return be necessary, customers are advised to fill out the form located on the reverse side of their packing invoice and send it together with the item to the designated address. For returns within the United States, customers have the option to return their package, insured, through UPS, U.S. MAIL, or they can utilize the Fedex online service to obtain a prepaid return label. A return shipping fee of $12.95 will be subtracted from the refund or charged for exchanges. In the case of international returns, it is recommended to return the package, insured, via a local carrier.
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