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Muscle Nation provides global shipping, making their products accessible to customers worldwide. Occasionally, delivery to certain regions may be constrained by customs rules, courier limitations, or logistical barriers. If such challenges occur, Muscle Nation's dedicated team will contact the customer to address the issue. Exploring a freight forwarder could be an effective alternative to resolve these obstacles.
For claim submissions, Muscle Nation advises reaching out to their customer service team within 7 days following delivery. It is recognized by the brand that claims beyond this timeframe may not be processed. Should incorrect or defective items be received, customers are urged to contact the Customer Service Team via email within 7 days of order receipt. Essential details such as the order number, full name, email address, and images of the item should be included to ensure a swift and effective resolution.
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