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Moonpig ensures same-day dispatch and swift delivery, allowing you to send a surprise right to their doorstep or to your own. Orders placed before 2 pm are dispatched at no extra cost on the same day.
Moonpig requests that for any rejected product, the item be sent back to the return address as indicated on the package. It should be in its original packaging, along with a description of the reason for the return. The brand will endeavor to refund the amount paid for the returned items, including specific delivery costs, through the same payment method. Additionally, Moonpig may propose to reprint (if applicable) and resend the item.
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