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MONOSUIT provides complimentary shipping within the U.S. for orders exceeding $150, without the need for a code. Globally, the brand offers both standard and expedited delivery via DHL, EMS, and UPS. Delivery times range from 1 to 14 days, depending on the destination. Customs or import duties, if applicable, are the responsibility of the recipient upon arrival.
MONOSUIT aims to keep customers well-informed about the return and exchange policies. It is important to note that for Runway items, a final sale policy applies, thus making returns and exchanges unavailable. For other products, MONOSUIT provides a 14-day return window, although some pages might indicate a 30-day period. To qualify for a return, items must be in an unworn and unused condition, with all tags intact, and in their original packaging. Should you need to start a return process, you can contact sales@monosuit.com. Please be aware that the cost of return shipping will not be borne by the brand.
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