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Items purchased from Missha can be returned if the order was placed within a 30-day period from the delivery date. For initiating a return, customers should contact support@missha.zendesk.com and include their order number and the name of the item they intend to return. It is important to note that the customer will bear the responsibility for any shipping and handling fees associated with the return. Shipping costs are not refundable. The brand does, however, allow exchanges for the same item.
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