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Free shipping is provided by Mineral Tiles for orders exceeding $249, excluding large-format porcelain, ceramic, and natural stone tiles like 12''x24", 24''x24", 24''x48", 32''x32", and 48''x48", and boxes over 47 lbs. When purchasing 5 or more sample swatches, the brand covers shipping costs to the contiguous US states. A flat fee of $3.95 applies for fewer than 5 samples. For Hawaii, Alaska, and the Virgin Islands, the flat rate for sample orders is $15. Delivery times range from 1 to 7 business days, based on the destination.
Returns are accepted by Mineral Tiles within a 30-day window from the date of receipt, with no need for explanations. It is the customer's responsibility to manage and cover the costs associated with the return shipping. In the event that the product is received in a damaged condition, it is requested that Mineral Tiles be informed within 30 days so that a swift replacement can be organized, and instructions for returning the faulty item, potentially including photographic evidence, can be provided. A restocking fee, reaching up to 10% of the product value, may apply; however, this fee will be waived should the customer opt to buy alternative products of an equal or higher value.
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One of today's top Mineral Tiles deals: 5% Off on All Orders.