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Top Extracts maintains a 7-day policy for returns, and it is requested that customers contact the company within this period should they require a refund or an exchange. Regrettably, after 7 days from the purchase date, Top Extracts is unable to provide a refund or exchange. Upon receipt and inspection of the returned item, an email will be sent by the brand to confirm its arrival. Additionally, notification regarding the approval or denial of the refund will be communicated. For items that are damaged, Top Extracts gladly offers replacements. Should an exchange for the same product be necessary, customers are encouraged to reach out via email at customer_service@topextracts.com and send the item to: PO Box 3989 Lisle Illinois US 60532.
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