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Mercari facilitates returns for the majority of its products should a customer find an issue. When an item does not align with its listed description, buyers are given 72 hours post-delivery to inform Mercari and seek a full refund, provided the return meets the eligibility criteria. If no such claim is submitted within this period, the transaction amount is transferred to the seller. In instances where a return lacks a delivery scan, it's crucial for the buyer to contact Mercari within 30 days of the purchase to avoid the release of funds to the seller. After the payment has been disbursed, all transactions are considered final, and no additional refunds will be granted.
Visa, PayPal, MasterCard, American Express, Discover, Venmo, Zip, Paypal Pay in 4, Apple Pay
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