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meowbox provides complimentary delivery within the United States and Canada, whereas in the United Kingdom, a flat fee of 拢4.49 along with 20% VAT is applied per box. Shipments to the US and UK originate from the Portland, OR region, while Canadian deliveries are dispatched from Vancouver, BC. For US deliveries, meowbox utilizes DHL and USPS, and for Canada, it employs Uni Uni, ICS, Fleet Optics, and Canada Post. In the UK, DHL and Royal Mail are the carriers. The brand also extends its services to AE, AP, AA military addresses. Typically, US orders are delivered within 4-8 business days, with the majority arriving in 5 business days.
At meowbox, customers have the option to return all purchased items within a 30-day period, provided that these remain in their original state and with all tags intact. To initiate a return, one can reach out via email to humans@meowbox.com. Should there be a need for an exchange due to damage, contacting the brand is straightforward; simply send an email to humans@meowbox.com or make a call to (866) 308-MEOW.
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