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Menstuxedousa welcomes the return of any unsatisfactory items within a 30-day period from the date of purchase. It is essential that these items remain unworn, unaltered, and in their original condition, complete with all tags. A copy of the receipt must accompany the return. Once the return is approved, the refund will be issued to the original payment method. Customers have the flexibility to either buy a return label from Menstuxedousa or opt for their preferred shipping carrier. For further assistance, customers can reach out via email at info@menstuxedousa.com or by phone at (833) 289-2889. Japanese customers should be aware that they are responsible for return shipping costs, as well as any applicable customs or duties. Additionally, it is important to note that originally paid duties and taxes are non-refundable.
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