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Upon order verification and credit clearance, Lugz guarantees that orders submitted before noon ET, Monday through Friday, excluding U.S. federal holidays, will be dispatched within 1-2 business days and delivered as promised. Orders shipped to an address different from the billing address undergo thorough verification by the brand. Furthermore, 2 Day Service is accessible for all non-PO Box addresses across the United States, including Alaska and Hawaii.
Lugz gladly welcomes the return of unused and unworn merchandise within a 30-day period following the date of purchase. It is important to note, however, that clearance items are considered final sale and are not eligible for return. The brand requests that all items being returned remain in their original state, including all tags and packaging.
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