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LODENFREY guarantees dispatch of orders within 2-3 business days through DHL. A service charge of 5.95 euros applies for deliveries within Germany and Austria, whereas shipments to specified EU countries cost 25 euros per order.
At Daimlerstr. 25, D-85748 Garching, LODENFREY's logistics center accepts returns. For those residing in an EU country, it is requested that a return bill be obtained by contacting the brand through email or phone. The refund procedure differs according to the payment method utilized, whether it be credit card, PayPal, Amazon Pay, or invoice. Items of clothing that have not been worn and goods that remain unused can be returned within a two-week period, as long as the receipt is presented.
Credit Card (Visa, Mastercard, American Express), PayPal, Sofortüberweisung, AmazonPay, AfterPay (Invoice)
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