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Velvet Eyewear guarantees a complete reimbursement for items sent back within 30 days. To qualify, the product must remain unused, and every part, such as the sunglasses, case, and cloth, should be in their initial state, free from any customer-induced damage. Additionally, the goods need to be in their original packaging. Customers are responsible for covering all shipping expenses related to returns or exchanges. The brand accepts refund applications up to one month post-purchase.
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