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Lepulse provides complimentary delivery for every purchase, guaranteeing that your goods will be delivered within 2-5 business days when dispatched from Monday to Friday.
Lepulse acknowledges that occasionally, a purchased item may not meet the customer's needs. Therefore, a 30-day return policy is provided for all fully functional and undamaged products. Although shipping and handling fees are non-refundable, the brand ensures a straightforward process by sending an assigned return address to customers via email. Lepulse maintains multiple return warehouses across different countries and regions, ensuring convenience for all. Upon receipt of the returned items, a full refund will be promptly processed, and the customer will be informed through email. To facilitate a smooth return experience, it is requested that the order number be clearly marked on the package exterior, and any requests for refunds, returns, or exchanges should be made within 30 business days from the date of delivery.
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