Lenskart Coupons & Promo Codes

Return Policy & Exchange Policy

To initiate a return, refund, or exchange, customers are encouraged to contact support@lenskart.us. Lenskart stipulates that all return requests must be made within 14 days of product receipt. The brand gently reminds all customers to ensure that the items are in an unused condition, with all original packaging, tags, invoices, and accessories included. It is crucial to securely seal the return package, as any damage incurred during transit will be the responsibility of the customer. Refunds can be provided in the form of cash or vouchers, or customers may opt for an exchange for an item of equal or higher value, with the customer covering the additional cost for more expensive choices. In cases where the new product is of lower value, no refund for the difference will be given. Furthermore, Lenskart provides a one-year warranty on glasses, offering replacements if they become damaged during normal use.