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LAPOINTE aims to inform customers that shipments outside the United States are subject to import duties and tax fees. These charges, which can range from 20% to over 35% of the order value, vary based on the destination and the order's contents. Import duties and tax fees will be clearly shown at the cart stage prior to finalizing the purchase. After confirmation, orders cannot be altered or canceled. International orders may require additional processing time.
Purchases made from LAPOINTE qualify for returns within a 14-day period following delivery. The merchandise must remain unworn, with all tags still attached, in its initial packaging, and in the exact condition it was delivered. To initiate a return, shoppers may access the specific returns webpage at returns.shoplapointe.com or contact Customer Care. It is crucial to understand that international clients are required to bear the cost of return shipping, which will be subtracted from their refund. Regrettably, LAPOINTE does not offer exchanges for orders placed from outside the country.
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