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For orders totaling $250 or more, Lane boots provides complimentary shipping within the contiguous 48 U.S. states. Shipping to the continental USA and Canada is available through FedEx or UPS. However, it should be noted that international deliveries are not eligible for returns.
Lane boots facilitates the return of most unworn footwear within a 30-day period following receipt. A restricted one-year guarantee is provided for all boots. In cases where the boots were bought from a third-party seller, returns should be managed via that specific retailer. For items purchased directly, customers are encouraged to contact Customer Service, providing details such as the style, size, purchase date, a brief explanation of the problem, and a picture. To initiate a return, customers can access the RETURNS CENTER. It is important to note that international deliveries do not qualify for return.
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