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Goodee offers shipping to Canada and the US, with the exception of PO boxes, APO/FPO, and US Territories. Deliveries are made DDP, ensuring no additional fees upon arrival. The delivery period ranges from 2 to 10 business days after tracking information is provided, with an extra 5 business days for Canadian destinations. For orders over $175USD, free shipping is available to the USA and Canada, though this does not apply to Hawaii and Alaska, where air shipping rates are applicable. Certain items, including furniture, rugs, lighting, long brooms, and oversized goods, do not qualify for free shipping; a shipping fee will be added at checkout. This cost does not cover assembly.
A 30-day return period is provided by Goodee for qualifying purchases, starting from the day of delivery. However, a 14-day return policy applies to furniture and rugs. It's important to note that customized or special-ordered products, along with those marked down by 50% or more, are non-returnable as they are categorized under Final Sale. For initiating a return, customers are encouraged to contact care@goodeeworld.com.
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