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Rare London provides complimentary shipping for orders exceeding £125 in the UK and $195 in the USA. For British customers, standard tracked delivery is offered at £3.95, taking 2-5 weekdays. Next day tracked delivery is priced at £6.95, and Saturday delivery can be arranged for £10.95. Tracked international shipping to the USA costs £24 and takes 5-10 working days. In the EU, Royal Mail targets a delivery time of 4-10 working days. A flat rate of £20 is set by the brand for wholesale orders, with delivery times of 2-5 days in the UK, 3-5 days in the EU, and 5-10 days for the USA and other global destinations.
Rare London permits returns for a refund within 14 days of delivery or order, with the exception of sale items. It is requested that all items remain unworn, undamaged, and in their original state, complete with tags or ribbons. A deduction of £6.95 will be applied for the Royal Mail returns label. The processing time for refunds ranges from 15 to 30 working days. For those seeking exchanges, Rare London offers different sizes of the same product. Customers also have the option to opt for a gift card, which includes a 10% bonus. In the case of a faulty item, it qualifies for a refund, replacement, or repair, provided it is returned with all original attachments.
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