KOSO Coupons & Promo Codes

Return Policy & Exchange Policy

KOSO recognizes that circumstances may not always align with expectations, and the brand stands ready to assist. In cases where a return is necessary due to a faulty item or if it complies with the standard return policy, KOSO strives to grant approval. For a seamless experience, the product must remain unopened and in its initial packaging. Furthermore, returns should be initiated within 14 business days from the date of purchase. Although KOSO is committed to delivering top-notch service, it's important to note that shipping expenses are non-reimbursable, and the responsibility for return shipping lies with the customer.