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Knetbooks provides two delivery choices. A two-day service incurs a $20.00 charge per shipment and an additional $5.99 per item, whereas one-day delivery costs $32.00 per shipment with $7.99 per item. It is noted by the brand that weekend deliveries are not provided, and shipping to PO Boxes or APOFPO addresses is not supported. Deliveries are restricted to U.S. addresses within the 48 contiguous states.
Knetbooks places a high value on ensuring a seamless and transparent return procedure. To qualify for a refund, rental items must be returned to the warehouse no later than 25 days from the initial shipping date. For short-term rentals, the timeframe is shortened to 15 days post-shipment. Upon receipt of the returned items by Knetbooks, refunds are generally processed within 10 to 15 business days, after deducting any applicable return shipping costs and a 15% restocking fee. It is crucial that the items being returned are in the same condition as when they were first dispatched. Shrink-wrapped products cannot be accepted for return if the wrapping has been tampered with, and items with opened access cards, CD-ROMs, DVDs, CDs, or diskettes will not be eligible for a refund.
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2415 Palumbo Drive, Lexington, KY 40509, United States
(859) 459-2166
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