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King Kanine provides complimentary shipping for all domestic (U.S.) orders exceeding $100. Orders are processed by the brand on the day of receipt and dispatched within 1-2 business days. Generally, transit times span from 2-6 business days, but carrier delays can happen. For those in Alaska, Hawaii, US Protectorates, APO, and FPO addresses, King Kanine opts for USPS standard or Priority mail to guarantee delivery.
King Kanine prioritizes your satisfaction. Should you find your purchase unsatisfactory, a full refund, minus shipping costs, or an exchange is available. Requests for refunds or returns must be submitted within 30 days of the purchase date. The customer bears the responsibility for return shipping, except in cases where the wrong item was received or an exchange is requested. To start the process, send an email to support@kingkanine.com to obtain the return address. Upon receipt of the returned product, King Kanine will quickly issue a full refund, excluding the shipping charge. Please be aware that no return labels are provided.
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