Ketogenic Pet Foods Coupons & Promo Codes

Return Policy & Exchange Policy

Royal Intimacy provides a 30-day satisfaction guarantee, allowing returns within this period if customers are not entirely pleased. It is important to note that the responsibility for return shipping expenses falls on the customer. Refunds are exclusively issued for payments made directly to Royal Intimacy. To receive guidance on the return process, customers are encouraged to contact the brand's amiable customer service team. After an order, whether new, renewal, or subscription, has been placed, processed, or dispatched, refunds and cancellations are generally not permitted. Nevertheless, in exceptional and authorized situations, a $10 penalty in addition to handling fees will be required. In the event of receiving a damaged product, photographic evidence must be submitted to hello@alwaysberoyal.com for evaluation and potential reshipment. The brand stipulates that all returns must be unused, in their original packaging, and pre-authorized.