Valentine's Day Deals
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Makeblock provides shipping services to the United States, with the exception of Armed Forces Americas, Europe, and Pacific. To modify your address, it is requested that you contact service@makeblock.com within 48 hours after placing your order. In the event that your product arrives damaged or items are missing from your order, it is recommended that you promptly reach out to Makeblock with visual evidence for a quick resolution. For any missing items, communication should occur within seven days of receiving the delivery. Should you desire to cancel an order, Makeblock advises reaching out within 24 hours if the shipment has not yet been dispatched.
Understanding that a purchase may occasionally not meet expectations, Makeblock ensures customer satisfaction by offering a 30-day return window from the date of delivery. For merchandise that remains unopened and accompanied by a receipt, the brand grants a refund, less a 10% handling charge, though customers are responsible for the cost of return shipping. Should the packaging be opened but the item untouched, with a receipt provided, a reimbursement is available after a 15% service fee is applied, with the return shipping still to be covered by the customer. In situations where the product has seen use yet displays no signs of wear or damage and is returned within the 30-day period along with a receipt, Makeblock will provide a refund, deducting a 30% service fee, while the expense of return shipping is not reimbursable.
PayPal, credit card, Shop Pay, Klarna Invoice, ApplePay, GooglePay
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Katy Perry c/o De Soi 927 S. Santa Fe Ave. Los Angeles, CA 90021
866-682-4413
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