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KaseMe places a high value on its streamlined production and shipping procedures. Standard orders are typically processed within 3 to 6 business days, with an additional 3 to 6 business days for delivery. Express orders, however, are manufactured in just 2 to 4 business days, ensuring that Canadian customers receive their items in 1 to 2 business days. Shipping costs are customized according to the delivery location and the contents of the cart. The brand collaborates with reputable carriers such as Canada Post, GLS, Nationex, and Purolator to provide discounted rates. For international clients, shipping charges are automatically determined at checkout based on their specific location.
KaseMe provides the option for customers to exchange a model or design within 30 days from the shipping date, given that the item remains unused. Finality characterizes all sales, and refunds are exclusively available in cases of defective products. Personalized items, however, do not qualify for exchanges or refunds. For any exchange inquiries, customers are encouraged to contact info@kasemedesign.com.
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