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Between 12:00 and 18:00, Karen Millen delivers to the nearest ParcelShops. For InPost lockers, deliveries arrive from 12pm to 7pm and are stored for 72 hours. Hermes Parcel Shop collection is also an option, with orders kept at the store for 10 days prior to return.
Karen Millen guarantees a seamless return experience, requiring items to be returned within 28 days from the date of receipt. The brand requests that all returns are in an unused and new condition, with all tags intact. Please be aware that pierced jewelry, beauty products, and underwear or swimwear without the hygiene seal cannot be accepted for return. Although exchanges are not provided, Karen Millen recommends returning the item for a refund and placing a new order. For those who prefer, a store credit option is available for returns, except for faulty goods. If you receive a faulty item, do not hesitate to reach out to customer service. It's important to note that the cost of return shipping will be your responsibility, so obtaining proof of postage is advisable.
Klarna, Afterpay & Paypal available; credit or debit card (billing address must match card)
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PO Box 553, Burnley, BB1 9GD
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