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K18 provides complimentary shipping for purchases over $50 within the United States, utilizing DHL for all deliveries. Orders are processed and dispatched from the brand's Ohio warehouse, with items typically shipped within 2-3 business days of order placement. For those in need of faster delivery, expedited shipping is available for an extra charge, ensuring quicker receipt of your products.
Customers are encouraged by K18 to seek a return or replacement for their products within a six-month period following the purchase date, applicable only to orders made via the brand's official website. For any inquiries or support, customers can contact the customer service team at 1-844-564-0382 or send an email to hello@k18hair.com. It is important to note that K18 processes returns and exchanges exclusively for items purchased directly from the website. In the event that your order arrives in a damaged or unusable condition, it is advised to promptly contact the customer service. The processing time for a refund to appear on your credit card statement may take up to two weeks.
Definitely! There are 3 active K18 offers you can use today to get discounts on your order.
One of today's top K18 deals: Weekend Special: 20% Off On Qualifying Orders.