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For orders exceeding $50, IFCHIC provides complimentary shipping and returns. Standard shipping is free for purchases between $50 and $150, while a $15 fee applies to those under $50. Complimentary standard shipping is offered by the brand for orders over $150, with a $65 charge for lower amounts. DHL, USPS, or EMS shipping is free for purchases over $300; otherwise, it costs $65. Prices for Taiwan and the United States, excluding California, include customs duties and taxes.
IFCHIC stands ready to assist with any return inquiries. Customers are encouraged to contact the customer service team via email at contactus@ifchic.com or by phone at 1-888-878-5920. When returning items, it is important to send them to IFCHIC.COM, Attn: Returns, located at 42606 Christy Street, Fremont, CA 94538, United States. It is recommended that a trackable and insured shipping method be used. The brand asks that all returns include the original designer packaging and comply with the terms of the return policy. Refunds will be issued to the original form of payment, but shipping fees are non-refundable. For exchanges, customers should return the item within 14 days for a refund and then place a new order for the desired product.
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