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JR Cigars takes pride in offering an extensive selection of premium cigars, ensuring that aficionados and casual smokers alike can find the perfect blend to suit their tastes. With a commitment to quality, the brand sources its products from renowned tobacco-growing regions around the world. Customers are invited to explore the wide range of options available, confident in the knowledge that each cigar has been carefully selected for its superior craftsmanship and rich flavor profile.
JR Cigars mandates that returns must be sent via mail within 30 days from the date of purchase. Pre-authorization is necessary for cigar boxes, bundles, and tins. In case unopened items show visible damage upon arrival, customers should notify JR Cigars within 72 hours to receive a full refund, excluding shipping fees. Typically, opened items with more than one cigar missing or used items are not eligible for a full refund. For further assistance, customers can reach out to returns@jrcigars.com or call (800) 574-3576.
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