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Journelle guarantees that all orders are dispatched from the New York City warehouse within 1-5 business days, Monday to Friday, excluding federal holidays. For US orders exceeding $250, complimentary shipping is provided, and discreet packaging can be requested.
A 14-day return period is provided by Journelle for the majority of products, starting from the day they are received. Notably, purchases made from December 1st through December 31st are eligible for a more generous 30-day return policy. To initiate a return, customers can contact the brand's customer support via telephone or email. Items being returned must be sent to Journelle Returns, located at 14 E 17 Street, New York NY, 10003. In the case of in-store returns, an email receipt is necessary to confirm the purchase.
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One of today's top Journelle deals: Up To 60% Off Your Order at Journelle.