Jot Coupons & Promo Codes

Return Policy & Exchange Policy

For a seamless return experience, Jot emphasizes the importance of contacting help@jot.co within 30 days following the initial purchase to receive the required instructions. It is requested that all items, including complimentary gifts, be returned in their original, unopened, and unused condition. Customers are to bear the cost of return shipping. To prevent any complications, it is advised not to send returns without prior communication or to an incorrect address, as such returns will not qualify for a refund. Furthermore, refunds cannot be provided for products returned beyond 30 days from the first purchase. This policy is specifically applicable to first-time orders.