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Free Shipping
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Shipping is currently limited to the United States by JOI. After payment verification, orders are usually processed and dispatched within 1-3 business days. During checkout, shipping fees are determined based on the order's weight and destination. A confirmation email with tracking details is sent once the order is shipped. For returns, it is advised to use a trackable shipping service. Free shipping in the US is provided for orders exceeding $100. Standard delivery, exclusive to the continental US, takes 2-5 working days and costs approximately $11.99, or is complimentary for orders over $75.
JOI guarantees that any product eligible for a return or exchange must be in an unused, unopened, and resalable state, with the exception of items that were received damaged or defective. To start the process of a return or exchange, it is necessary for customers to contact JOI within 14 days from the date of purchase. Any damage or defect in the item should be communicated to the brand within 48 hours after the delivery. JOI is committed to providing a 100% satisfaction guarantee, which includes accepting returns up to 30 days post-purchase for either a refund or a replacement. It is essential that all returns are in their original condition and packaging, along with the inclusion of a valid proof of purchase.
American-express, discover, mastercard, visa, paypal
Definitely! There are 4 active JOI offers you can use today to get discounts on your order.
One of today's top JOI deals: 30% off Sitewide + Free shipping.
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