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Joe's Jeans delivers to Canada, the United Kingdom, France, Mexico, and Australia, excluding APOFPO addresses and P.O. boxes. Within the US, UPS handles deliveries, making three attempts. For domestic orders, UPS Ground shipping is complimentary for purchases over $200; otherwise, a standard fee of $10.00 applies. Expedited options include UPS 2nd Day at $25.00 and UPS Next Day at $40.00. Deliveries occur between 9 am and 5 pm on weekdays, with no service on weekends or holidays. Note that free and expedited shipping rates do not extend to Hawaii, Alaska, or Puerto Rico.
Joe's Jeans recommends that customers utilize a traceable delivery service for returning items, ensuring they are both insured and prepaid. It is important to note that the brand does not accept COD returns. All properly returned merchandise bought via JoesJeans.com will be credited back to the buyer's credit card or JOE'S account, excluding any expedited shipping fees. Furthermore, all relevant sales taxes will also be refunded. However, for international customers, it should be noted that customs duties and sales taxes, regrettably, are non-refundable.
Visa, MasterCard, American Express, Discover, Paypal, Apple Pay, Amazon Pay, Affirm
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