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JetBlue guarantees prompt, cost-free delivery of your luggage to the specified address. In case of delays, reasonable expenses will be compensated as per the brand's policy. For delayed bags not arriving within 12 hours for domestic flights or 15 hours for international ones, any checked bag fees will be automatically refunded.
JetBlue recognizes the inconvenience caused by flight cancellations. Should no alternative flights be available, JetBlue will promptly issue a refund for the unused portion of the ticket, covering both future flights and additional charges such as prepaid baggage and seat selections. Credit card refunds are processed within 7 days following the disruption, while other payment methods receive their refunds within 20 calendar days.
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