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Jar Store guarantees dispatch of orders within 24-48 hours, or on the following business day if placed on a Friday, Saturday, Sunday, or during major holidays. For minor orders, UPS Ground is utilized, whereas pallet shipments are transported via LTL freight. The brand also offers shipping to Canada through USPS and UPS, with all customs fees, duties, and taxes to be covered by the recipient.
Jar Store permits returns within a 30-day period from the date of receipt, provided that a Return Authorization is obtained. It is the customer's responsibility to cover the return shipping costs. A refund may incur a 15% fee to account for packaging and restocking. Only items in their original condition and unopened cartons are eligible for return. For any damaged products, photographic evidence must be submitted to qualify for a credit or replacement. Cancellation of orders is free of charge if done before shipment. Once the order has been dispatched, the return policy applies.
Visa, American Express, MasterCard, Discover, debit cards that process through Visa or MasterCard
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