Jack Black Coupons & Promo Codes

Return Policy & Exchange Policy

Recognizing the significance of customer contentment, Jack Black maintains a clear return policy. A refund can be issued if the items are sent back within a 45-day period following the acquisition and still hold at least half of their initial volume. When returning a collection, it is necessary that all components originally part of the set are included. In cases where a Gift-With-Purchase (GWP) was provided with the purchase, the GWP must also be returned for the refund process to proceed. For customers interested in an exchange, they have the option to reach out to the brand either by calling 1-877-766-3388 or sending an email to info@getjackblack.com. It's worth noting that while monetary refunds are not available for gifts, exchanges are permitted if the gift was bought from getJackBlack.com. All returns and exchanges need to be dispatched to Jack Black Returns & Exchanges, located at 551 Southwestern Blvd., Suite 100, Coppell, TX 75019.