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It's A 10 guarantees that shipments are dispatched on weekdays, from Monday to Friday, between 9:00am and 5:00pm EST, excluding significant holidays. For customers seeking value, the brand provides complimentary standard shipping for orders exceeding $35.00. A nominal $5.00 shipping cost is added for orders below this threshold. Additionally, a $9.99 shipping fee applies to deliveries addressed to P.O. Boxes. These shipping guidelines are applicable solely within the contiguous United States, as It's A 10 wishes to inform its clientele.
For It's A 10, once a purchase is made, it is considered final, and the brand does not provide refunds, returns, or exchanges for personal care products. In the event that a product is received in a damaged or defective condition, customers are requested to contact info@itsa10haircare.com within 48 hours of delivery, including photographs and the order confirmation. Only items bought directly from the brand’s official website, https:itsa10haircare.com, are eligible for replacement if they are found to be faulty or damaged.
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