Valentine's Day Deals
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Potensic dispatches the majority of its standard deliveries through carriers such as USPS, UPS, DHL, or YunTrack, based on the dimensions and weight of the order. Orders are typically processed and shipped within a 48-hour window after being received, with potential delays during public holidays or peak periods. Shipping primarily serves addresses in the continental US, excluding PO Boxes. A range of models is also available for delivery to the United Kingdom, Australia, Canada, various European nations, and certain South American and Asian countries, with shipments to the latter two continents originating from China. Potensic has established warehouses in the United States, the United Kingdom, the Czech Republic, and China. For further inquiries, contacting info@potensic.com is recommended.
Potensic provides a 30-day return policy, enabling the return of undamaged products for a complete refund within 30 days from the delivery date. It is essential that the items are in an unworn and unused condition, with all tags intact and in their original packaging. Customers are encouraged to contact the brand at info@potensic.com to initiate the return process. Upon approval, refunds are typically processed within 3-5 business days. For those seeking an exchange, the recommendation is to return the original item and place a new order for the desired product. Policies for bulk order returns or replacements may vary; therefore, it is advisable to reach out to info@potensic.com for detailed information.
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730 Saint James Drive, Suite 201, Wilmington, North Carolina 28403, United States
1-855-955-5910
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