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Innisfree provides shipping services to all 50 states, with the exception of private mailboxes (PMB), PO Boxes, APOFPO addresses, and U.S. territories like Puerto Rico. Customers should be aware that delivery to Hawaii and Alaska might take longer. For orders exceeding $40, complimentary UPS ground shipping is offered. However, for Alaska and Hawaii, a flat rate of $10 applies to ground shipping, excluding Sheet Mask Club orders. Orders under $40 within the contiguous US incur a ground shipping fee of $8.95, while for Alaska and Hawaii, it's $18.95.
Returns of most new, unopened, and gently used items purchased from Innisfree's website are accepted within 45 days of delivery. For purchases made between November 1 and December 25, it is requested that returns be completed by January 15 of the subsequent year. To facilitate a seamless experience, the inclusion of the invoice and the return confirmation email is required. Refunds do not encompass the original shipping and handling fees. Only merchandise bought from Innisfree's official site qualifies for return.
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Innisfree provides complimentary shipping for purchases totaling $50 or more. By spending $50 on beauty essentials, including skincare, makeup, or self-care items, customers can have their orders delivered at no additional charge. This is an effortless method to indulge in preferred K-beauty items without incurring extra expenses. Simply include eligible products in the shopping cart, and the discount will be applied automatically during the checkout process.
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AMOREPACIFIC US, Inc. Innisfree Online 3300 East Birch Street Brea, CA 92821
+1 212 750 5833
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