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INKKAS maintains a customer service team accessible from 9:00 AM to 5:00 PM EST, Monday through Saturday. Orders are processed by the brand on the next business day and dispatched within 2-10 business days for clients in the continental U.S. International customers usually receive their deliveries in 14-20 business days. For quicker delivery, expedited UPS 2-Day Air and USPS ground shipping services are offered. INKKAS ships globally and emails a tracking number upon order shipment.
INKKAS provides complimentary returns within the initial 7 days and accepts returns along with free exchanges for up to 30 days. To facilitate a seamless experience, items must adhere to specific eligibility requirements. Should customers need any support, they can contact help@inkkas.com. Additionally, INKKAS promotes the donation of used shoes to Soles4Souls, encouraging a positive contribution to the community.
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